Deliveroo Ireland Rider Support
AccountChange topic
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- How can I change the area I work with Deliveroo in?
- Why have you contacted me about my vehicle speed?
- Where do I find in-app Updates?
- How many friends can I refer?
- When will I receive my referral payment?
- How do I update my details?
- Can someone else work on my behalf (substitute)?
- I’m a substitute - how do I register in the rider app?
- Do I have to register my substitute in the rider app?
- How do I register my substitute in the rider app?
- I’m a substitute - how do I complete the identity check?
- How do I complete the identity check?
- Why does my app sometimes log me out?
- What happens if I’m affected by an outage with the app?
- Keeping customer personal data safe
- Will the expected delivery time take restaurant wait times into account?
- If I don’t arrive when the app tells me to, will I be offered fewer orders?
- Should I un-assign myself from the order if I don’t think I can get to the customer in time?
- Does the expected time displayed take into account my vehicle type?
