Deliveroo Ireland Rider Support
AccountChange topic
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- How can I change the area I work with Deliveroo in?
- Why have you contacted me about my vehicle speed?
- Where do I find in-app Updates?
- How many friends can I refer?
- When will I receive my referral payment?
- How do I update my details?
- Can someone else work on my behalf (substitute)?
- I’m a substitute - how do I register in the rider app?
- Do I have to register my substitute in the rider app?
- How do I register my substitute in the rider app?
- I’m a substitute - how do I complete the identity check?
- How do I complete the identity check?
- Why does my app sometimes log me out?
- What happens if I’m affected by an outage with the app?
- Keeping customer personal data safe
- Will the expected delivery time take restaurant wait times into account?
- If I don’t arrive when the app tells me to, will I be offered fewer orders?
- Should I un-assign myself from the order if I don’t think I can get to the customer in time?
- Does the expected time displayed take into account my vehicle type?
How many friends can I refer?
How many friends can I refer?
You can refer as many people as you like, but you can only be paid for a maximum of 20 referrals per campaign, unless stated otherwise in the referral campaign terms.
Referral availability, rewards, and limits may vary by area and campaign, so always check the latest details on the referral page.
